Designing
Your Own Artwork
Shipping,
Payments, Fees, and Refunds
What forms of payment are accepted?
What are my shipping options and costs?
Are there any extra hidden fees?
What is your refund policy?
Turnaround
Time
When can I expect my prints to arrive?
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Printing
Process
What type of printing process is used?
All products are printed and cut by huge multi-million dollar presses
using the "four color" or "CMYK" printing process
with full bleed. The four color process is an industry standard whose
results can be seen at any news or magazine stand. During this procedure,
small dots of Cyan, Magenta, Yellow, and Black are printed on the
paper in a precise fashion forming a full spectrum of colors. The
end result is high quality, photo realistic printing at an affordable
price.
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What is full bleed?
All products we offer are printed in full bleed. Full bleed ensures
that ink covers the entire area of the final product. In this process
the image is printed larger than normal. After printing is complete,
the excess area is trimmed away. Please see What is a trim line? below
for more information.
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What does 4/0, 4/1, and 4/4 mean?
These numbers signify the colors used on the front/back of your print.
4 = Full Color, 1 = Black, 0 = No Printing. Thus 4/4 means full color
printing on the front & back, 4/1 means full color printing on
the front with black printing on the back, and 4/0 means full color
printing on the front with no printing on the back.
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What types of paper are used?
All of our products are printed on the highest quality paper in the
industry. Business Cards, Postcards, Greeting Cards, Bookmarks and
Door Hangers are all printed on 12pt card stock. Flyers, Brochures,
and Posters are printed on your choice of 80# or 100# gloss text.
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What type of coating is used?
We offer FREE UV gloss coating on the front side of every business
card, postcard, and greeting card. This coating adds a luxurious glossy
look and feel, plus acts as a protectant from the elements ensuring
your prints will stand the test of time.
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Designing
Your Own Artwork
This
FAQ uses Adobe Photoshop 7 for examples. If you are using a program
other than Photoshop, please contact tech support if you need assistance.
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Where should I start?
Download the appropriate pre-formatted Adobe Photoshop template. Although
these templates are design ready, take a second to verify that the
following settings are correct:
Image
-> Image Size -> Resolution: 300 pixels/inch
Image -> Mode -> (checkmark) CMYK Color
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What is the trim line?
The trim line is located 1/8th of an inch away from the outside edge
of your design. This imaginary line marks where the printing press
will cut. The extra space left is the bleed area which is discarded
after cutting.
YOU
MUST TAKE THIS EXTRA 1/8" INTO ACCOUNT WHEN CREATING YOUR OWN
DESIGNS!! For instance, a 4"x6" postcard will have a design
template that measures 4.25"x6.25" (4 + .125 + .125) &
(6 + .125 + .125). For best results, take your background colors
all the way to the edge of the design template, leaving no whitespace
as shown in the examples.
What is the text line?
The text line is located 1/16th of an inch away from the trim line.
This imaginary line marks the boundary where your text should stop.
Although the automated machines used to cut are highly accurate, it's
best to leave that extra space from the cut line to assure text is
not cut off. This also aids in centering the text on the design.
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What types of files are accepted?
We currently accept JPG/JPEG, PDF, EPS, TIFF, PSD, and Quark*
*Please contact tech support for details before uploading this filetype.
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Shipping,
Payments, Fees, and Refunds
What forms of payment are accepted?
Visa, Mastercard, American Express, and Discover credit cards are
accepted. No checks, cashiers checks, or money orders are accepted
at this time.
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What are my shipping options and costs?
We currently offer FREE UPS Ground shipping on all orders shipped
within the lower 48 states. Rush delivery is available upon request
- please contact customer support. Shipping to Canada is available
for an extra fee. International shipping is currently not available.
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Are there any extra hidden fees?
No! Our online design studio is available for you to use free of charge.
This includes uploading photos and logos, as well as your own designs.
The price you see is the price you pay.
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What is your refund policy?
If there is a mistake in the printing process your products will be
re-printed at no additional charge. If the prints have already been
shipped, we will issue you a pickup slip allowing you to return them
at no cost. We can not be held responsible in the event of
human errors such as spelling, misalignments, or inaccurate information
printed on your products. We ask that you double check your
designs for these common errors before ordering.
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Turnaround
Time
When can I expect my prints to arrive?
Typical turn around time is 10 business days from point of purchase
to delivery.
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LiquidBusinessCards.com
is your one stop shop for Full Color Business Cards needs.
See our menu options.
Visit Our Affiliate
Site for all your Complete Stationery needs: Liquid-Print.com
offers the highest quality full color stationary printing
for full color business cards, custom logo design, custom corporate
identities, full color envelopes, full color letterheads, full color
brochures, full color flyers, full color greeting cards and full color
postcards all with free shipping (continental U.S.).